FAQ

Frequently Asked Questions

🚚 Shipping & Delivery

How long does shipping take within India?
We deliver across India within 3-7 business days via trusted courier partners like Bluedart, Delhivery, and India Post. Metro cities typically receive orders within 2-4 days, while remote areas may take up to 7 days.
What are the shipping charges?
We offer FREE shipping on all orders. 
Do you ship internationally?
Yes. We ship internationally so our faith-inspired products can reach believers across the world.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS and email. You can track your order on our website or directly on the courier partner's website using this tracking number.

💳 Payment & Billing

What payment methods do you accept?
We accept all major payment methods through Cashfree and PayPal, including UPI, Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, Digital Wallets (Paytm, PhonePe, Google Pay), and Cash on Delivery (COD) for eligible locations. International customers can securely pay using PayPal and international cards.
Is it safe to pay online on your website?
Absolutely! We use SSL encryption and partner with trusted payment gateways like Cashfree, Paypal for secure transactions. Your card details are never stored on our servers, ensuring complete payment security.
Do you accept UPI wallets?
Yes! We accept all popular UPI apps (Google Pay, PhonePe, Paytm, BHIM) and digital wallets. UPI payments are processed instantly and are completely secure.

🔄 Returns & Exchanges

What is your return/exchange policy?

At the moment, we do not offer returns or exchanges. Each product is made and quality-checked before dispatch, and handling returns or exchanges currently involves a complex process. We truly appreciate your understanding and encourage you to review the product details and size guide carefully before placing an order.

2. What if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item, please contact our support team hello@jesusandco.in within 48 hours of delivery with clear photos. We will review the issue and assist you accordingly.
3. Can I cancel or modify my order after placing it?
Once an order is confirmed, it cannot be canceled or modified, as processing begins immediately. Please double-check all details, including size and shipping information, before completing your purchase.

📏 Sizing & Fit

How do I find the right size?
Please refer to our detailed size chart available on each product page. We recommend measuring your chest, waist, and comparing with our size guide. When in doubt, size up for a comfortable fit. Our customer support can also help with size recommendations.
Do your clothes fit true to size?
Yes, our clothes are designed to fit true to size based on standard Indian sizing. However, different styles may have slight variations. Always check the size chart and product description for specific measurements and fit details.

✝️ About Jesus & Co.

What does Jesus & Co. stand for?
Jesus & Co. is India's premier Christian clothing brand dedicated to spreading faith, hope, and love through stylish apparel. We create clothing that serves as wearable testimonies, helping believers share their faith confidently in everyday life while supporting Christian ministries across India.
Do you offer bulk discounts for churches groups?
Yes! We offer special pricing for churches, youth groups, and Christian organizations. Contact us at hello@jesusandco.in with your requirements for orders above 20 pieces. We also provide custom designs for church events and youth camps.

👕 Product Information

What materials are your clothes made from?

Our apparel is crafted using premium-quality fabrics designed for comfort, durability, and everyday wear:

  • T-Shirts: Made from 100% cotton, 240 GSM — heavyweight yet breathable, offering a premium feel with the perfect oversized drape.

  • Sweatshirts: Made from a 90% cotton / 10% polyester blend, 400 GSM — thick, soft, and ideal for all-day comfort.

  • Hoodies: Made from 100% cotton, 400 GSM — soft, warm, and designed to keep you comfortable without feeling stuffy.

Each piece is thoughtfully made to ensure long-lasting quality and comfort.

How should I care for my Jesus & Co. clothes?
For best results: Machine wash in cold water, turn inside out to protect prints, use mild detergent, avoid bleach, tumble dry on low heat or air dry, and iron on medium heat. This will keep your faith-inspired apparel looking fresh and vibrant.
Are your Bible verses authentic scripture?
Absolutely! All our Bible verses are taken directly from authentic scripture (NIV, ESV, NKJV translations). Our design team carefully verifies each verse for accuracy and context. We believe in honoring God's Word through authentic, meaningful designs.